The LG refrigerator that I purchased for the new house supposedly qualified for a $100 rebate through NECO alliance. Whoever the fuck they are.
I don’t know who they are, but I can certainly tell you what they are. Idiots. Or crooks. Or both.
I submitted my paperwork as instructed. It took six weeks for them to log it into their system as received. A month later, they sent me an email saying that they needed a “paid in full” invoice. The one I sent showed shipped, including tracking information. It might not have said paid in full specifically, but no company is going to ship a $1,500 refrigerator unless you pay for the fucking thing first. In full.
So, I found a version of the receipt that specified paid in full, and mailed it, with a copy of the email, to the address given, per their instructions. Five weeks later (yesterday) I got the identical email again. I guess they didn’t get the first one that I sent.
I printed out this email and another copy of the PIF invoice, and dropped it off at the post office last night. It’s already nearly a month past the stated deadline for the additional information to be submitted, but since it takes them three days to draw a breath, maybe it’ll still go through.
I suspect that they are intentionally logging shit in slowly, finding problems with submissions, and “losing” additional documentation in an attempt to avoid paying out the rebates. I’ve been burned so many times on rebates that I never count on getting them. The deal I got was the best one going without factoring in the rebate. But it still pisses me off when companies (or their contractors) sink to these measures.